There is a difference between coaching and mentoring. Coaching is an interactive process that encourages individual learning and development towards high performance in a job role. It is usually provided through a planned series of one-to-one meetings with a professionally qualified coach.

Mentoring is usually focussed on themes such as career development, organisational knowledge and policy. It is the giving and sharing of advice and experience, delivered by an experienced manager.

The downloadable resource here provides managers with guidance on coaching and mentoring processes. Staff interested in coaching or mentoring should contact their HR teams in the first instance.