Frequently Asked Questions

Is this service a part of the NHS?

This service was originally commissioned by the West Midlands Strategic Health Authority. It is now developed by Health Education England, working across the West Midlands.

How do I contact someone about an error on this site?

We are sorry that West Midlands Learning is not working to your satisfaction and we endeavor to address any errors or issues that you come across. Please contact us to let us know of the fault or error that you have found. Our team aims to respond within two working days.

How quickly will questions be answered?

Our team aims to respond within two working days.

How can I help?

Please get in touch so we can capture your feedback. We would like you to have comments about the videos and articles, what you like, what you don't like, what areas you would like us to cover and what themes or resources you would like us to feature.

I don't understand or speak English. Can I access the service?

West Midlands Learning is currently only available in English.

Can I trust the content on your site?

West Midlands Learning works closely with healthcare professionals to ensure accuracy of content and its relevance to each topic. We also review content on a regular basis to ensure it remains up to date.

Is the site's content from the NHS?

West Midlands Learning features a variety of content from a wide range of sources, including the NHS, content partners and the service's in-house editorial team.

How can you assure the content is accurate and up to date?

Content is reviewed on a regular basis in collaboration with other NHS organisations to ensure it remains up to date.

How can I become a content partner?

Please get in touch. Your content will be evaluated by our editorial team and should it meet our requirements we will contact you.

Will the online learning programmes be CPD accredited?

The online learning programmes and related resources are sourced from NHS providers and other partners.  They carry accreditation from the relevant partner where relevant.